Frequently Asked Questions
Frequently Asked Questions
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When are the vegetables and fruits procured ?
When are the vegetables and fruits procured ?
The vegetables and fruits are procured on the same day of the delivery. The intention is to serve our customers, fresh.
Many vendors are selling pre-cut items. Why should I buy from you?
Many vendors are selling pre-cut items. Why should I buy from you?
We guarantee that the vegetables procurement is on the same day of delivery, ensuring the longer freshness.
We don't use any preservatives.
We guarantee the lowest prices and yet, higher standards.
Can I use vezzy as-is without washing?
Can I use vezzy as-is without washing?
Yes, you can. By default, all the items that we deliver are pre-cleaned unless otherwise stated as "NOT cleaned". We explicitly mention if certain items are not pre-cleaned to keep the freshness alive, for example some types of leafy veggies.
Should I place order every time ? Do you have subscription ?
Should I place order every time ? Do you have subscription ?
We are still working on subscription. For now, we request you to bare with us and place order every time you need our services.
Do you have a Mobile App?
Do you have a Mobile App?
Coming soon ! We are actively working on mobile app including the payment gateway integration.
How can I give you feedback about my order that I received.
How can I give you feedback about my order that I received.
Please write to us on our email and phone number mentioned on our website
I didn't like an item. How can I return?
I didn't like an item. How can I return?
Since the items are pre-cut, it is not practically possible for us to take back. However, we assure you that we will learn from your feedback and get better. Please write an email to us (or) WhatsApp us.
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